New Delhi: For lakhs of students across India, board exam results are more than just marks on a screen, they shape college admissions, careers, and confidence. But in recent days, many Central Board of Secondary Education students found themselves battling technical glitches instead of focusing on their future. Now, the government has stepped in with help from some of India’s top engineering minds.
Union Education Minister Dharmendra Pradhan has directed expert teams from Indian Institute of Technology Madras and Indian Institute of Technology Kanpur to assist CBSE in fixing the ongoing problems in its post-result re-evaluation portal.
The move comes after thousands of students and parents reported issues such as failed logins, payment gateway errors, website crashes, delayed access to scanned answer sheets, and even shocking fee display glitches where some students reportedly saw amounts running into thousands , and in extreme cases, lakhs of rupees.
According to the Education Ministry, the IIT teams will carry out a complete technical review of the portal. Their focus will include improving server stability, strengthening login authentication systems, fixing payment gateway issues, and upgrading the overall digital infrastructure to ensure smoother access for students.
To further stabilise the system, four public sector banks , including State Bank of India and Bank of Baroda , have also been brought in to help overhaul CBSE’s payment gateway services.
For many students, the intervention comes as a much-needed relief. Social media had been flooded with anxious posts from students worried about missing deadlines or being unable to challenge marks they believed were incorrect. In response, CBSE extended the deadline for applying for scanned answer copies to accommodate affected candidates.
The episode has once again highlighted how critical reliable digital systems have become in India’s education ecosystem. For students already dealing with exam pressure, even a small technical failure can feel overwhelming. With IIT experts now involved, many hope the re-evaluation process will finally become smoother, fairer, and less stressful for the students who depend on it most.