What to look forward to in 2023

Tech leaders share their opinions on what to look forward to in the coming year

IndiGlobal Bureau

There is not a single sector that does not find solutions to its myriad problems without technology. From automotive industry to healthcare, energy to agriculture all sectors use technology for better decision making. It is estimated that 5G will revolutionize the way we live and work in the future and Artificial intelligence will become more prevalent in 2023 with natural language processing and machine learning advancement. IndiGlobal Media Network reached out to industry leaders who shared their thoughts.

Excerpts:

“2022 has been a prosperous year for Addverb as a leading conglomerate. Reliance Industries joined us in our mission. Earlier this year, Addverb announced a strategic partnership with Reliance that saw Reliance invest upto USD 132 Million to accelerate the company’s expansion in Europe, US and UAE, and enable it to set-up the biggest Robotic manufacturing facility at a single location. The company also successfully strengthened its global presence in Singapore and Australia. Additionally, Addverb launched a new software development centre In Pune. The first in the industry, Addverb was successful in deploying industrial robots on 5G stack in Jamnagar, Gujarat, the largest refinery plant in the world.”
Sangeet Kumar, Co-Founder and CEO, Addverb Technologies

“2022 was filled with news about crypto meltdowns, synthetic ID fraud, phishing, fraud rings, UPI fraud, money laundering, collusion, OTP theft, and referral abuse, to name a few. Online fraud has exploded as attackers constantly evolve their techniques for maximum benefit, leading to financial and reputation loss for businesses across industries.

In 2023, businesses must look beyond traditional approaches and opt for digital-first technologies that combine AI, machine learning, behavioural biometrics, and device intelligence. It will also be crucial for all stakeholders to collaborate and create a pro-privacy data infrastructure. In the wake of rising data leaks and alarming identity theft incidents, the key focus for organisations across sectors will be to ensure trust and security by creating an underlying risk infrastructure that will help protect user data, simplifying the user journey by creating a secure, transparent and frictionless experience across sectors. This will further pave the way for innovation and scalability.”
Ranjan R Reddy, Founder & CEO of Bureau

“A key aspect of any technology, including AI, is that it should augment human capabilities by providing computational models, powered by relevant data, to enable fact-based and unbiased decision-making. We see increasing levels of automation permeate many jobs today, both in factories as well as in the headquarters offices of many companies.

The outcome of this automation is that companies will have access to very granular data about employees, their productivity, and the ratio between value-added vs. non-value-added activities in their work patterns. At o9, we believe that creating a new technology-enabled management system is required to achieve high-performing organizations in any industry. For example, our Digital Brain platform allows enterprises not only to model their operational decision-making processes but also to model the organization and work processes necessary to run their business.
Igor Rikalo, President and COO at o9 Solutions

“The Building Management System industry has witnessed a significant spurt in demand for HVAC systems and advanced IoT-embedded solutions. Throughout the year 2022, the industry has been amidst a technological revolution to keep up with the evolving needs of homebuyers and builders. Rapid technological advancement coupled with the adoption of IoT technologies have resulted in the creation of smarter and more efficient HVAC systems, which are enabling buildings with intelligent solutions.

At 75F, we are very optimistic about the year ahead as we see a high demand for services in the BMS industry as businesses and building managers look towards optimizing operations and increased energy efficiency.”
Gaurav Burman- VP & APAC President, 75F, India

“In 2023, Cybersecurity more and more will rely on Machine Learning, Artificial intelligence, and big data analytics. AI is already used in security but in rather narrow tasks like anomaly detection and this will be expanding. More and more vendors will develop and push whole security platforms that form security ecosystems of partners and customers like Acronis already did. Authentication and Identity Access Management (IAM) products have to evolve as currently these systems are under heavy attack and will be attacked more frequently. Many attackers have already started to steal or bypass Multi-factor Authentication (MFA) tokens. Recent attacks against Okta and Twilio showed that such external services are getting breached. 2FA or MFA products or functionality should be ready for these attacks and configured properly with a minimum required access rights given to all the company employees.”
Rustom Hiramaneck, General Manager, India, and South Asia, Acronis

“1st half of 2022 has shown a lot of improvement after the tough times post lockdown 2, post-2021. As the world returns to normalcy and the world returns to offices and schools, the overall demand has emerged and businesses are sore in numbers as well as in quantity. However, the 2nd half of 2022 has shown challenges due to the global cues of recession due to increased inflation and tight supply chains. Despite the global negatives India has shown tremendous growth and promise. 2023 has been planned in a big way showing lots of promises and hope. April 2023 is expected for the global markets to excel after the consolidation in the coming months. Being in LED TVs and display business we feel as an industry that the market will explode in terms of demand plus India’s reach to global markets. Make in India is soon becoming reality as more global companies are showing interest and moving towards self- reliance.”
Sagar Gupta, Director, Ekkaa Electronics

“In 2023, Eventus is committed to focus more on building an even stronger resilient and response infrastructure towards security incidents which will empower our customers to effectively combat any kind of cyberattacks. Application Security is one of the areas we will be investing more efforts into. This space is evolving very fast with new technologies like serverless architecture, APIs, Blockchain architecture, Zero code applications etc and it requires dedicated efforts to ensure security throughout the development lifecycle. By integrating the testing parameters and checkpoints throughout the entire development lifecycle in a continuous and agile manner we can ensure cyber resiliency throughout the organization.”
Manish Chasta, Co-Founder and CTO, Eventus TechSol

“In 2023, emerging technologies like artificial intelligence (AI), cloud computing and the Internet of Things (IoT) will play a key role in enabling businesses to automate processes, make better decisions, and improve customer experiences. Our key focus would be on AIOps and Observability. EverestIMS is focused on simplifying IT operations at scale with automation, and AI/ ML, using a platform-centric AI/ ML- driven approach. Observability is a crucial technology trend, essential for today’s complex systems.”
Satish, CEO, EverestIMS

For the Tech and Digital side of our business, the year 2022 was a year of opportunities: we discovered several new segments, and we were able to build strong services and solutions that allowed us and our customers to monetize those opportunities. In 2023 we will want to reinforce that activity, and become a one-stop-shop of PropTech solutions for all the Real Estate Developers and Asset Managers that understand the importance of the current digital transformation in RE.
Alex Marchesini, Chief Digital Strategy Officer, Planet Smart City

“There will be the rollout of 5G in the country and its wider adoption by end of 2023. There will be a much larger increase in the use cases and interactions will be more intertwined into the daily lives of people. Whether it is related to buying, selling, or transacting with banks, insurance companies, financial services, retail, or online commerce. There will be more power in customers’ hands. Enterprises will find more ways to connect with them, conditioning newer ways of life. Digital engagement will become all the more important.” – Nitin Singhal, Managing Director, Sinch India