IndiGlobal Bureau
Union Minister of State for Personnel, Public Grievances and Pensions Jitendra Singh called for the use of technology for better governance on Sunday. He was addressing 2020 batch IAS officers who are undergoing a three-month stint as assistant secretaries in the central government. He further added that in the modern world, citizens aspire to have a voice in the processes of policy formulation and policy implementation.
The compulsory stint as assistant secretaries with central ministeries was introduced in 2015. Mr Singh said that it was paying dividends. The assistant secretaries are expected to give their inputs for improvement in various flagship programmes in different ministries or departments of government of India, he added.
The minister also hoped that the technocrats will be able to do justice to the flagship programmes of the government in sectors like health, agriculture, sanitation, education, skills and mobility to name a few, which are technology based and technology driven.
Singh said that as the expectations and aspirations of citizens from the administration and governance are on the rise, information technology, internet, mobile technology, Artificial Intelligence, Machine Learning among others can bring dramatic changes in the lives of the people and they can help the administration to establish a direct contact with the people. He said, the required improvement in citizen services and speedy resolution of grievances related to them can be brought about by utilizing technology in an effective manner.
